Website Privacy Policy

Effective date: September 17, 2026
Last updated: September 17, 2026

Pride Roofing & Construction, LLC (“Pride,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.prideroofingandsolar.com, submit a form, schedule or request a service, subscribe to communications, use our website chat, or otherwise interact with our website and related digital services.

This policy applies to information collected through our website and connected digital tools. It does not replace any additional notice presented when information is collected for a specific service, promotion, financing option, employment application, or other purpose.

Information We Collect

Depending on how you interact with us, we may collect:

  • Contact information, such as your name, email address, telephone number, mailing address, and preferred contact method.

  • Property and project information, such as a service address, property type, requested service, inspection details, damage concerns, appointment preferences, photographs, documents, and information you voluntarily provide about a roofing or exterior project.

  • Communication information, including messages, form submissions, chat conversations, email correspondence, call details, and customer-service records.

  • Subscription and marketing information, such as newsletter signups, communication preferences, campaign interactions, and consent records.

  • Device and usage information, such as IP address, browser type, device type, operating system, referring page, pages viewed, approximate location derived from IP address, links selected, and dates and times of visits.

  • Advertising and attribution information, such as campaign source, ad interactions, conversion events, and identifiers used to understand whether our marketing is effective.

  • Other information you choose to provide when contacting or working with us.

Please do not send sensitive personal information through general website forms or chat unless we specifically request it through an appropriate process.

How We Collect Information

We collect information:

  • directly from you when you complete a form, request an inspection, contact us, use chat, subscribe, or communicate with our team;

  • automatically through cookies, pixels, tags, server logs, and similar technologies; and

  • from service providers, advertising platforms, referral partners, publicly available sources, and other third parties when permitted by law.

How We Use Information

We may use information to:

  • respond to questions and service requests;

  • schedule inspections, estimates, consultations, repairs, and other services;

  • communicate about a property, project, appointment, or customer relationship;

  • provide and improve our website, services, customer experience, and internal operations;

  • personalize website content and understand how visitors use the site;

  • measure campaigns, referrals, calls, forms, and other conversions;

  • send newsletters, educational content, storm information, service updates, or promotional messages when permitted;

  • maintain records, prevent fraud, protect our systems, and enforce agreements;

  • comply with legal obligations and respond to lawful requests; and

  • fulfill another purpose disclosed when the information is collected or with your consent.

Cookies, Analytics, and Advertising

Our website uses cookies and similar technologies. These technologies may be categorized as essential, performance or analytics, functional, and marketing technologies.

Current or potential website providers include:

  • Squarespace, which hosts and operates the website and may provide forms, scheduling connections, analytics, security, and essential site functionality;

  • Google, including Google Analytics, Google Tag Manager, Google Ads, Search Console, and embedded services;

  • Meta, including the Meta Pixel, to measure advertising and website activity;

  • Mailchimp, for email subscriptions, audience management, and connected marketing features;

  • Botpress, if enabled, to provide website chat and process information submitted through that chat; and

  • other scheduling, call-tracking, mapping, media, or marketing tools that we may identify through the website or this policy.

You can manage non-essential cookies through the cookie banner or cookie-preference control available on our website. You can also use browser controls to delete or block cookies. Blocking some technologies may affect website features.

Where required by applicable law, we will not use non-essential advertising technologies until the required choice or consent has been received.

How We Disclose Information

We may disclose information to:

  • website, hosting, analytics, advertising, communications, scheduling, call-tracking, customer-management, and technology providers that perform services for us;

  • roofing, exterior, inspection, installation, manufacturing, financing, insurance-related, or other project partners when necessary to respond to your request or provide a requested service;

  • professional advisers, insurers, auditors, and legal or regulatory authorities;

  • a buyer, successor, or other party involved in a merger, financing, reorganization, sale, or transfer of some or all of our business or assets; and

  • other parties when you direct us to disclose information or provide consent.

We may also disclose aggregated or de-identified information that cannot reasonably identify you.

Sale, Sharing, and Targeted Advertising

We do not sell personal information for money. Some privacy laws may define certain disclosures involving advertising cookies, pixels, or identifiers as a “sale,” “sharing,” or processing for targeted advertising.

You may opt out of non-essential advertising technologies through our cookie-preference control. You may also contact us using the information below to request an opt-out. Where legally required and technically supported, we will process recognized universal opt-out signals, such as Global Privacy Control, as a request to opt out for the browser or device sending the signal.

We do not knowingly sell or share personal information belonging to children under 13.

Email and Text Communications

You may unsubscribe from marketing emails by using the unsubscribe link in the message. Even after opting out of marketing, we may send non-promotional communications about an appointment, requested service, active project, transaction, safety issue, or customer relationship.

If you consent to receive text messages, message and data rates may apply. Message frequency may vary. You may opt out by replying STOP or request help by replying HELP. We do not share mobile opt-in information with third parties for their own marketing purposes.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business and project records, manage warranties or customer relationships, measure operations, resolve disputes, enforce agreements, and meet legal, tax, accounting, insurance, and regulatory requirements. Retention periods vary depending on the type of information and why it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, transmission, or storage system can be guaranteed to be completely secure. Please use care when sending information online.

Your Privacy Rights

Depending on where you live and whether a particular law applies, you may have the right to:

  • confirm whether we process your personal information;

  • access or obtain a copy of personal information;

  • correct inaccurate personal information;

  • delete certain personal information;

  • obtain certain information in a portable format;

  • opt out of targeted advertising, certain sales or sharing, or certain profiling; and

  • appeal a decision concerning a privacy request.

To submit a request, email info@prideroofingandsolar.com with the subject line Privacy Request, or contact us using the information below. Please describe the request and provide enough information for us to reasonably verify your identity. We may request additional information and may deny or limit a request where permitted by law.

Authorized agents may submit requests where applicable. We may require proof of authorization and identity verification. We will not unlawfully discriminate against you for exercising a privacy right.

If we deny an applicable privacy request, you may appeal by replying to our decision with the subject line Privacy Appeal and explaining why you believe the decision should be reconsidered.

Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided information to us, please contact us so we can review and, where appropriate, delete it.

Third-Party Websites and Services

Our website may link to or embed services operated by other organizations. Their privacy practices are governed by their own notices and terms. We encourage you to review those policies before providing information.

Changes to This Policy

We may update this Privacy Policy as our website, tools, services, or legal obligations change. The “Last updated” date above identifies the most recent revision. Material changes may also be communicated through the website or another appropriate method.

Contact Us

Pride Roofing & Construction, LLC
680 E Eisenhower Blvd
Loveland, CO 80537
United States

Email: info@prideroofingandsolar.com
Colorado office: (720) 552-3321
Wyoming office: (307) 277-4441

For an accessible alternative format of this policy, contact us using the information above.

8. Privacy Implementation Dependencies

Before publishing the replacement policy:

  1. Confirm the canonical privacy-request email address.

  2. Confirm the canonical Colorado phone number.

  3. Add a persistent “Cookie Preferences” or “Privacy Choices” link in the footer.

  4. Confirm whether Botpress stores transcripts, names, email addresses, telephone numbers, or location data.

  5. Confirm whether website forms or follow-up workflows send SMS messages.

  6. Confirm whether a call-tracking platform records calls or creates transcripts.

  7. Confirm whether Pride meets the Colorado Privacy Act applicability thresholds; the policy can still voluntarily offer the listed rights.

  8. Have legal counsel review the final policy and the website's actual practices. This is an operational draft, not legal advice.

9. Post-Launch QA

Test in a clean browser profile using Google Tag Assistant and browser developer tools:

  • first visit before any consent choice;

  • reject all non-essential cookies;

  • accept performance only, if the banner supports categories;

  • accept marketing cookies;

  • revoke or change consent;

  • submit each lead form;

  • click each telephone and email link;

  • complete a scheduler action;

  • open and use chat;

  • verify one GA4 pageview per page;

  • verify Ads and Meta events fire only in the intended consent state;

  • validate schema and confirm one accurate canonical business entity;

  • test desktop and mobile;

  • confirm the privacy page and cookie-preference link are reachable from every page.